Product Engineering
The
Overview
Wishtree Technologies developed a custom B2B/B2C e-commerce platform for Johnson Supply, a Texas/Louisiana HVAC distributor, modernizing their operations. This platform replaced a legacy system to automate inventory, pricing, and order processing, resulting in boosted online sales, reduced manual work, and improved operational throughput.
Problem
Statement
Johnson Supply’s outdated systems hampered online sales, efficiency, and customer experience. Manual processes and pricing complexities demanded a digital transformation for competitive survival.
Highlights
60%
Reduction in manual workload
40%
online sales
Custom-built
e-commerce platform
Automated
inventory & pricing
Tailored B2B/B2C
pricing
Enhanced product management
About Client
For over 75 years, Johnson Supply has been a premier HVAC distributor across Texas and Louisiana, creating a legacy of unparalleled quality and unwavering customer dedication.
Their seasoned expertise has established them as an esteemed partner for a diverse clientele.
- Legacy system migration
Transferring a large volume of historical product, pricing, and customer data from the outdated legacy system to the new platform without disrupting ongoing operations was a complex undertaking.
- Data migration complexity
Ensuring data integrity and accuracy during the migration process was critical, especially with the intricate pricing structures and inventory data.
- User adoption and training
Introducing a new e-commerce platform necessitated comprehensive training for administrators, employees, and customers to ensure smooth adoption and efficient utilization.
- Integration with existing systems
Seamlessly integrating the new platform with existing inventory and pricing systems across multiple locations and platforms required careful planning and technical expertise.
- Catering to both B2B and B2C
Developing a platform that effectively catered to the distinct needs of both B2B and B2C customers, including customized pricing and user experiences, presented a unique challenge
- Maintaining real-time accuracy
Ensuring that inventory and pricing data remained accurate and up-to-date across all platforms required robust automation and synchronization mechanisms.
- Security and compliance
Implementing robust security measures and ensuring compliance with industry regulations were crucial to protect sensitive customer and business data.
To address the challenges and modernize Johnson Supply’s operations, Wishtree Technologies developed and implemented a comprehensive, custom-built e-commerce platform:
What we did:
- Custom e-commerce platform development
- Separate pricing, UI, and functionalities for B2B and B2C
- Real-time synchronization of inventory and pricing data across multiple platforms
- Structured product hierarchy, robust categorization, and filtering options
- Secure and integrated payment gateway with flexible payment options
- Role-based access control and granular user permission settings
- Planned data migration process to connect the new platform with existing systems
- Comprehensive training provided to administrators, employees, and customers
- On demand and scheduled inventory and pricing updates
Angular
Material Ui
Hibernate
Hibernate
Hibernate
Memcached
Hibernate
Hibernate
Hibernate
Java
Hibernate
Hibernate
Hibernate
Spring Boot
Hibernate
Hibernate
Hibernate
MySQL
Hibernate
Hibernate
Hibernate
Stripe
Hibernate
Hibernate
Hibernate
Avalara
Core Features
Personalized pricing structures
Structured product hierarchy
Bulk product upload and export functionalities
Comprehensive admin controls and user management
Real-time inventory and pricing updates
Optimized checkout and payment integration
Visual Designs
Impact
Johnson Supply’s digital transformation delivered a powerful impact: data-driven insights optimized operations and marketing, automation slashed costs and boosted efficiency, and an enhanced online experience solidified brand loyalty. Ultimately, the company secured a significant competitive edge and established a robust foundation for future growth in the HVAC distribution market.
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