Privacy Policy

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At Wishtree Technologies LLP (“Wishtree”), we prioritize the privacy and security of your information. This Privacy Policy outlines how we collect, use, share, and safeguard the data we gather through our digital product engineering services. Our commitment is to transparently communicate the practices regarding your privacy and the measures taken to protect your information. By engaging with our services, you acknowledge and consent to the practices described in this Privacy Policy.

Throughout this Privacy Policy, the terms “we,” “us,” and “Wishtree” refer to Wishtree, encompassing our website https://wishtreetech.com/ and all associated web pages linked to it, owned by us, and any other services provided by Wishtree or may be provided by Wishtree in the future “Services.”

The terms “you” and “your” pertain to any User accessing our Services or Visitor of our Services. For corporate entities or organizations, references to “you” and “your” shall extend to your employees, representatives, and agents.

At Wishtree, we operate in strict adherence to relevant laws and regulations, ensuring that the collection, utilization, and processing of your Personal Data align with applicable data protection and security standards. We encourage you to thoroughly review this Privacy Policy. Your access and utilization of our Services indicate your acceptance of this Privacy Policy and its binding terms.

If you disagree with the practices outlined herein, we kindly request that you refrain from providing us with your Personal Data or engaging with our Services. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

Who are we?

Wishtree provides services on Product engineering, Cloud and DevOps, and Staff augmentation, with cutting-edge custom software development at the center stage.

Scope Of The Policy

This Privacy Policy applies to the Personal Data and information that we collect through the Services. To make our Services accessible to you and to administer and manage your relationship with us, we will necessarily need to collect, use, is close and/or process your information and Personal Data, to which you consent by agreeing to this Privacy Policy.
For the purpose of this Privacy Policy the term “Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
This Privacy Policy states the categories of Personal Data collected from you, the purpose, means, modes of collection of such Personal Data. It also sets out how we shall use, process, retain, disclose and destroy such Personal Data.
Our Privacy and security practices in connection with the access and use of our Services are governed by the Terms of Use, which is a binding contract between you and us.
Our Privacy Policy does not apply to services offered by other companies, third party service providers or individuals, including products or sites that may be displayed to you in search results or other sites linked from our Services. You should consider the privacy practices of those third-parties carefully.

What Data Do We Collect?

At Wishtree, we may collect various types of information to enhance and personalize your experience with our Services. The data we gather may include, but is not limited to:

Personal Information: This may encompass your name, contact details (email address, phone number), and any other information voluntarily provided by you through our communication channels or forms.
You may also voluntarily enter some Personal Data on our website and customer interface channels, which we use to contact you.
We ask for and may collect Personal Data from various sources, which may include but are not limited to, information you voluntarily provide us at any events, seminars, conferences, talks, promotions, surveys organized by us, and/or information we collect when you submit web forms on our websites or if you use interactive features of the websites. We record any personal information or other content that you provide to us at the time of providing feedback or registering a complaint.
Usage Information: We may collect data related to your interactions with our Services, such as browsing activities, pages visited, the duration of visits, and other usage patterns.
Information we obtain from other sources: We may collect information which is provided, are likely to have access or made available by any third parties, law enforcement authorities, etc. We may collect such information to supplement the information that we collect directly from you for reasons including delivery of our services, performance of conditions of agreements and/or to comply with our legal and statutory obligations. We require each of these third parties to have lawful rights to collect, use and share your data. Make sure to check their privacy and cookie policy so you know how they will use your information.
Automatically Collected Information: When you use or visit our Services, we may collect information regarding your use of the Services, including but not limited to statistics and logins, search queries and open posts, your Internet Protocol (IP) address, web browser type, web browser version, internet service provider, site trends, location, referring URL, timestamp information, app packages, app names, urls, email address, poll inputs and the operating system that your computer or device is running. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. We treat such data in the same manner as we treat Personal Data voluntarily provided by you, under this Privacy Policy.
Cookies and Similar Technologies: We utilize cookies and similar technologies to collect certain information. These may include session cookies, which are deleted once you close your browser, and persistent cookies that remain on your device for a specific period. Cookies help us to tailor our website to best suit your preferences and provide you with ease and convenience while accessing our Services. Not all data collected from cookies is Personal Data, such information is collected for creating a better user experience. If you do not wish to receive cookies, you may configure your browser either to notify you when you receive a cookie or to disable cookies. It is pertinent you understand that should you choose to disable cookies, some functions of Services may not work properly or may not work at all.
Other Information: Additionally, we may gather any other data necessary for the provision and improvement of our Services, as outlined in this Privacy Policy. The information collected may vary based on your interaction with our Services and the features utilized. We strive to limit our data collection to what is necessary for the purposes outlined in this Privacy Policy.

Information We Do Not Collect

Sensitive Personal Information: We do not intentionally collect “Sensitive Personal Information”, such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s gender orientation. If you choose to store any Sensitive Personal Information on our servers, you are responsible for complying with any regulatory controls regarding the data.
Our policy for children: Wishtree does not knowingly collect information from or direct any of our content specifically to minors. If we learn or have reason to suspect that you are a user who is a minor, we will have to terminate your account. Different countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not have access to our Services.

How we Use / Process your Personal Data or information

We might utilize the Personal Data voluntarily provided by you or collected through various means to fulfill our obligations under our agreement with you and to comply with legal requirements. Here’s an illustrative, non-exhaustive list of the potential uses of your Personal Data:
1. Managing and overseeing our Service(s), ensuring the provision of requested content.
2. Enhancing communication to foster and improve our business relationship, addressing your queries, requests, or complaints, and resolving any associated issues or disputes.
3. Notifying you about Service confirmations, cancellations, or postponements.
4. Verifying and authenticating the information or identifications provided by you.
5. Facilitating or processing payments related to requested Services.
6. Ensuring compliance with security protocols, regulatory obligations, and legal requirements.
7. Responding to legal requests or disclosures mandated by applicable laws, regulations, court orders, or other lawful directives.
8. Enabling your participation in our events, meetings, seminars, conferences, promotions, etc., and providing updates or information on our products, services, or events.
9. Conducting marketing research, analyzing customer patterns, statistical trends, and service-related analysis.
10. Undertaking research and development to enhance our services, strategic planning, and business development.
11. Customizing our Services to align with your preferences, optimizing your user experience, and identifying areas for service improvement.
12. Investigating, preventing, and detecting fraudulent transactions, unauthorized access, prohibited activities, or misconduct.
13. Performing security investigations and managing risks to safeguard our company, customers, employees, and Services.
14. Fulfilling everyday business needs like service administration, analytics, fraud prevention, and corporate reporting obligations.
15. Enforcing our Terms of Use and other policies.
We commit to using your data solely for the purposes for which it’s collected. Any additional uses not stated here will be pursued only with your explicit or implicit prior
consent.

Disclosure/ sharing of information with third party

We prioritize the protection of your Personal Data and do not rent, sell, or disclose it to third parties without your explicit consent. However, in the course of utilizing our Services, certain information may be shared with third parties, and you will be duly informed regarding the specifics of such sharing and the involved parties. Our sharing of information with third parties encompasses these categories and purposes:

1. Within Wishtree: Your information may be disclosed internally to our employees, directors, agents, and contractors and any other person associated with Wishtree that may need to know such information for the purpose of carrying out the Services. We ensure that our internal processors adhere strictly to the guidelines outlined in this Privacy Policy.
2. Service Providers: We may engage service providers to assist in operating the Platform or managing our business, allowing access to Personal Data as necessary for performing services such as service operation, communications, or promotions.
3. Affiliated Entities: Information may be shared with subsidiaries, joint ventures, or related companies, subject to their commitment to uphold this Privacy Policy.
4. Business Transfers: In scenarios involving acquisitions, mergers, or substantial asset transfers, your information collected by us might be transferred to the acquiring or merged entity or as part of bankruptcy proceedings.
5. Investigations: Personal Data may be shared externally if we reasonably believe it is necessary to comply with applicable laws, legal processes, governmental requests, enforce Terms of Use, address fraud, security or technical issues, or safeguard the rights, property, or safety of Wishtree, our users, or the public.
We might store data in places not directly managed by Wishtree, such as servers or databases hosted by third-party providers or on cloud services.
When sharing personal information across borders, we ensure compliance with relevant data protection laws. Additionally, we may share non-personally identifiable data, like anonymous usage patterns, referring/exit pages, URLs, platform types, or click numbers, with third parties. This helps us analyze and comprehend usage behaviors.

Personal Data of Minors:

We do not intentionally gather Personal Data from minors (as defined in the applicable law of your country) and respect the privacy of minors who might unintentionally use our services and provide personal information. Parents or guardians are strongly encouraged to oversee their minor children’s online activities and ensure they do not disclose any personal information.
If we obtain consent from a minor’s parents or guardians—who hold legal competence and parental responsibility—we may collect, use, and disclose the minor’s personal information. In cases where we inadvertently collect personal information from minor without parental consent, we will promptly delete that information upon discovery.
If you suspect that we might have unintentionally collected Personal Data from minors without parental consent, please contact us using the provided contact details. We will take necessary steps promptly to address the issue and remove the information.

Transfer of Personal Data:

We do not transfer your Personal Data to third parties unless necessary to fulfill our obligations to you and as permitted by applicable laws. When such transfers are required, we ensure that appropriate arrangements are in place to guarantee the secure processing of your data in compliance with relevant data protection laws. These transfers may involve storing your information on servers, databases, or with cloud service providers. Any transfer of Personal Data will be executed in accordance with the necessary security measures and in adherence to applicable data protection regulations to maintain the confidentiality and integrity of your information.

Security Measures for Your Personal Data

To protect your Personal Data from unauthorized access, collection, disclosure, or any related risks, Wishtree has implemented reasonable security measures. We prioritize the security of your Personal Data and have adopted a range of technical, managerial, physical, electronic, and procedural security measures, aligning with applicable laws, regulations, and industry standards.
While we’ve taken diligent steps to safeguard your Personal Data, we cannot guarantee absolute prevention of unauthorized disclosures consistent with this Privacy Policy. Access to your Personal Data is limited to a restricted number of our personnel who have received training on handling Personal Data and are bound by confidentiality obligations.
Please note that any security breaches beyond our reasonable control are at your discretion, and we cannot accept responsibility for such occurrences. For inquiries about our security arrangements, kindly reach out to us using the provided contact details.

Retention of Your Personal Data

We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once we no longer require your Personal Data for legitimate business, operational, legal, or statutory purposes, we’ll either delete or anonymize it. If deletion is unfeasible due to data storage constraints, we’ll securely store and isolate your Personal Data from further processing. This retention aligns with our internal data management policies and any legal or statutory obligations.

Links to Other Sites

Our Services might feature links to third-party websites which have their own terms of use and privacy policies, over which we have no control. This Privacy Policy doesn’t extend to the privacy practices of these external websites. We bear no responsibility for the content, security, or privacy policies of these sites. We encourage you to review their respective privacy policies to understand their data collection, processing, use, disclosure, and protection practices.

User Rights

Additional Terms and Conditions for Certain Regions

European Union (EU)

1. This section is applicable only to persons in the European Union. We ensure that all your data that we collect, store, use and process is done in compliance with the General Data Protection Regulation (GDPR).
2. The term Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
3. Legal basis for processing your Personal Information: If you are an EU citizen, we process personal information only for purposes for which we collect it. We shall process data only if we have your consent or if processing is necessary for complying with our legal obligations or where the processing is in our legitimate interest. If you need further clarification concerning the legal basis on which we collect and use your personal information, you may contact us at the Contact information provided
  hereunder.
4. Your Rights under GDPR Residents of the European Union have certain additional rights in relation to their Personal Data under the General Data Protection Regulation (GDPR)
Right to access: You have a right to and are allowed access to your Personal
information that is processed.
Right to erasure: You may request erasure of your Personal data only under certain circumstances which include but are not limited to unlawful processing of your data, if your Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, if you withdraw your consent etc. Please note, however, that we may need to retain certain information to comply with our legal obligations.
Right to rectification: You may at any time request for rectification of your
Personal Data that we process. You may also complete Personal data if it is
incomplete.
Right to restriction of processing: You have a right to restrict the processing of
Personal Data if you contest the accuracy of the data, lawfulness of processing and or if you have objected to processing of data or if the data is no longer needed for the purpose of processing. We will inform you when such restrictions are lifted.
Right to data portability: You have a right to receive the Personal Data you have
provided to us in a structured, commonly used and machine-readable format. You are also entitled to the right to transmit your Personal data to another controller to another where it is technically feasible.
Right to object: You have a right to object to the processing of your Personal Data. You have a right to object where your Personal Data is processed for marketing purposes.
You may exercise any of the rights listed above by contacting us at the contact details provided herein under.
Transfer of Personal Data: Kindly note that you are signifying agreement to the
transfer of your Personal Information to outside the EU. Such transfer to which you hereby expressly consent is primarily for processing and we ensure an adequate level of protection through a series of agreements with our Service providers.

California Consumer Privacy Act (CCPA)
1. If you are a resident of California, we shall handle your Personal Data in consonance with the California Consumer Privacy Act (CCPA). We will not, without your consent, disclose your Personal Data.
2. We will not, without your consent, sell and/or disclose your Personal Data for valuable consideration. If you have given us your Personal Data, we have not sold and/or disclosed it for valuable consideration in the 12 months immediately preceding the last update of this Privacy Policy.
3. You consent and agree that we may disclose the following categories of such Personal Data of consumers (as defined under the CCPA) in the 12 months immediately preceding the last update of this Privacy Policy.
  - Identifiers such as a consumer’s name, email address etc.
  - Geolocation data such as the location of a consumer’s device or computer etc.
  - Internet or other electronic network information
  - Professional or employment- related information
  - Inferences drawn from any of the above information
4. As a resident of California you have certain additional rights in relation to your Personal Data;
  - Right to access – You have a right to and are allowed access to your data that we collect and process.
  - Right to deletion – You have a right to request deletion of your Personal Data. This right is a subjective right, we may not comply with a data deletion request if we are permitted and/or required under law.
  - Right to disclosure – You have a right to request us to disclose the categories of Personal Data collected, sources from which Personal Data is collected, purpose of collecting Personal Data, categories of third parties with whom Personal Data is shared.
  - You have a right not to be discriminated against for exercising certain rights under California law.
  - You may exercise your rights by contacting us at the contact details provided herein under. We respond to and fulfill our obligations pursuant to your direct requests and strive to process them within thirty (30) days from receipt of your request. We reserve the right to request authentication and appropriate identification. Please note that we will be able to comply with your request to the extent that it does not violate any applicable law or infringe any third person’s rights.
Rights under Digital Personal Data Protection Regulation, 2023 (DPDPA)

1. If you are within the territory of India or if your data is digitally collected within India, the following are the rights available to you as a Data Principal under the Digital Personal Data Protection Act, 2023:
2. Right to access information about personal data- You have the right to request a summary of your personal data processed by Wishtree ; identities of all other entities with whom your personal data is shared along with the description of personal data shared and any other information regarding your personal data and its processing.
3. Right to correction and erasure- You shall the right to request correction, completion, updating and erasure of your personal data.
4. Right to restrict processing of personal data- You have the right to restrict the processing of your personal data in certain circumstances. For example, you can restrict the processing by unsubscribing from our list.
5. Right to data portability- This right enables you to obtain a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data fiduciary.
6. Right of grievance redressal- This right enables you to have readily available means of grievance redressal provided in Clause 12 below.
7. Right to Nominate- You have the right to nominate an individual who shall exercise your rights in the event of death or incapacity.
  - Notwithstanding the aforementioned data subject rights, you may exercise the rights available to you by data protection and privacy laws applicable in your jurisdiction. These rights may be exercised by contacting us at the contact information hereunder
    provided.
  - Exercising your rights: If you wish to exercise any of the rights set out above, please contact us through the contact details provided hereunder. We respond to and fulfill our obligations pursuant to your direct requests and strive to process them within thirty (30) days from receipt of your request. We reserve the right to request authentication and appropriate identification. Please note that we will be able to comply with your request to the extent that it does not violate any applicable law or infringe any third person’s rights.

User Obligations

Accurate Information: Users are obliged to provide and maintain accurate, complete, and current information when using Wishtree’s Services. This includes but is not limited to personal details, contact information, and any other data required for the proper functioning of the Services. Users should promptly update their information to reflect any changes, ensuring the accuracy and relevance of the data associated with their account. Providing precise information is crucial for the effective delivery of our services and maintaining the integrity of user accounts.
Lawful Use: Users must utilize Wishtree’s Services in compliance with all applicable laws and regulations. This includes refraining from engaging in any unlawful, fraudulent, or malicious activities while accessing or using our platform. Users are expected to conduct themselves ethically and lawfully within the framework provided by Wishtree’s Terms of Use and Privacy Policy.
Security Measures: It’s imperative for users to protect their login credentials and account information. Users are responsible for maintaining the confidentiality of their login details and should not disclose them to unauthorized individuals. Implementing robust security measures helps safeguard user accounts and prevents unauthorized access, ensuring the integrity and privacy of their information.
Third-party Links: While navigating Wishtree’s Services, users may encounter links to third-party websites. Wishtree does not control or endorse the privacy practices of these external sites. Users are encouraged to exercise caution when accessing these links and review the respective privacy policies of third-party websites. Wishtree disclaims any responsibility for the privacy practices or content available on external sites, emphasizing user discretion when interacting with such links.

Updates to Privacy Policy

We retain the right to periodically modify, revise, or amend this Privacy Policy to align with our current privacy practices. Any change in our Privacy Policy will be notified to you and be made public on our website.

Dispute Resolution

Should you believe that we have not adhered to this Privacy Policy, please contact us using the provided details. In your correspondence, provide detailed descriptions of any perceived non-compliance with the Privacy Policy. Additionally, any disputes arising under this Privacy Policy shall be governed by Indian laws.

Contact Us

Your questions and concerns are important to us, and we are here to assist you with any privacy-related queries. For inquiries about this Privacy Policy, our privacy practices, or for exercising your rights under this Privacy Policy, feel free to reach out to us at [email protected].